Posted: September 6th, 2022


1. Describe a work or volunteer experience that you’ve had and how bureaucracy was, or could have been, a useful management tool for the situation.
2. What was your role? What was the role of the other person(s)? Were the lines of authority clearly established?
3. Using the principles of bureaucracy in Kettner, describe the principle that aligns with your experience and if it was used effectively and worked or if it did not work.

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